Terms of Use
- Privacy and Security:
- While SkyLift does not collect or store any personal information from its users, we are committed to ensuring that your browsing experience on our site is secure. We employ industry-standard security measures to protect the integrity and confidentiality of the information on our site.
- However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a security breach, we will promptly notify you and take immediate action to rectify the situation.
- Copyright and Trademark:
- All content on this website, including but not limited to text, graphics, and logos, is the exclusive property of SkyLift and is protected by international copyright and trademark laws.
- Unauthorized use or reproduction of any content from this site is strictly prohibited. If you wish to use any of our content for any purpose, you must first obtain our express written consent.
- Testimonials and Reviews:
- We value the feedback of our customers and encourage you to share your experiences with our products and services. However, we reserve the right to remove or edit any testimonials or reviews that are offensive, inappropriate, or unrelated to our products and services.
- By submitting a testimonial or review, you grant us the right to use, reproduce, and display your feedback on our site and in our marketing materials.
- Indemnification:
- You agree to indemnify, defend, and hold harmless SkyLift, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or Services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations.
- Changes to the Site:
- SkyLift reserves the right to modify, suspend, or discontinue the Site or any Services, in whole or in part, at any time without notice. You agree that SkyLift will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any Services.
- If you have any questions or concerns about these Terms of Use or any aspect of our Services, please do not hesitate to contact us at [email protected]. We are always happy to help and are committed to providing you with the best possible service.
- By continuing to use our Services, you acknowledge that you have read, understood, and agreed to these Terms of Use. For further inquiries or assistance, please do not hesitate to contact us at [email protected].
- Welcome to SkyLift, where we elevate the beauty of your spaces!
- Product Warranty:
- SkyLift is committed to providing high-quality products that meet or exceed your expectations. We offer a limited warranty on all our ceiling products against defects in materials or workmanship for a period of one year from the date of purchase.
- If a product is found to be defective within the warranty period, SkyLift will, at its sole discretion, either repair the product or replace it with a new one. The warranty does not cover any damage caused by misuse, abuse, improper installation, or normal wear and tear.
- To make a warranty claim, please contact our customer support team at [email protected] and provide your order number and a detailed description of the issue.
- Shipping and Delivery:
- SkyLift offers standard and expedited shipping options for all our products. The delivery time will depend on the shipping method you choose and your location.
- We strive to process and ship all orders within 24-48 hours of receipt. However, please note that unforeseen circumstances such as product availability, weather conditions, or carrier delays may affect the delivery time.
- You are responsible for ensuring that the delivery address you provide is accurate and complete. SkyLift is not responsible for any delays or additional charges that may result from incorrect or incomplete delivery information.
- Returns and Exchanges:
- We want you to be completely satisfied with your purchase from SkyLift. If for any reason you are not happy with your product, you can return it for a refund or exchange it for a different product within 30 days of the date of purchase.
- The product must be in its original condition, with all tags and packaging intact. Any product that is damaged, altered, or used will not be eligible for a return or exchange.
- To initiate a return or exchange, please contact our customer support team at [email protected] and provide your order number and a reason for the return or exchange. We will then provide you with instructions on how to proceed.
- Please note that you will be responsible for the cost of shipping the product back to us. If you are exchanging the product for a different one, the cost of shipping the new product to you will be your responsibility.